Do You Need a Health Concierge?
Picture this: You wake up one morning with a fever, a headache and body aches feeling like you didn’t sleep a wink. Recognizing these as flu symptoms, you call your doctor’s office to make an appointment. If you’re lucky, you’ll get through to the office on your first try and they’ll offer you an appointment… a week from now. If your doctor is part of a large practice, you’ll likely get routed to a call center where the person on the other end will ask you a million questions… and still offer you an appointment a week from now. Even though you insist you need to be seen today.
Your options? You could just try to sleep it off (don’t do this). You could go to an urgent care center or the ER and wait in line for hours, only to be treated by a doctor you’ve never met. Or, you could cut out the middleman and long waits and text your primary care doctor, who promises to be available 24/7. Yes, that third choice could be a reality — but it comes at a cost.
In a world where you can pay someone to book your fitness classes and drive you to the gym, you can also now pay a doctor for more personalized care — but is it worth it?